Supervising the installation of the technical equipment and infrastructure.
Preventative maintenance and trouble-shooting, including the resolution of software
problems and the repair or replacement of defective parts of lab systems, in collaboration
with the Help Desk set up under the Ios Project, and with the contractors who supply the
Recording and reporting of operating problems (hardware and software), and proposing
General communication with the Help Desk, Computer Science and New Technologies
(ΠΛΗΝΕΤ), Hellenic Telecommunications Organization, etc..
Ensuring the general security of the computer lab whenever it is open.
These technicians will gradually be assigned to the Odysseia schools
over the course of the 1999-2000 and 2000-2001 school years. Their services will be
available during the ordinary school day of the schools to which they have been assigned,
and they must divide their time equitably among these schools. They will not provide
technical support services on school holidays or during vacation periods, except in
exceptional circumstances when this is expressly requested.
Each In-School Computer Lab Technician follows a regular weekly
programme, which is scheduled by the administrator responsible for the number of schools
to which the technician is assigned in such a way that the needs of all these schools are
fairly met. The In-School Computer Lab Technicians follow ordinary school working hours,
and cover a specific number of hours in each school. They have been asked to be flexible
concerning the hours during which they can be available in the computer labs, so that they
can be present in the labs during teacher training sessions.
Finally, the In-School Computer Lab Technicians are hired by the
contractor implementing the Ios Project.
What happens if there is a problem in the computer lab that the In-School Computer
Lab Technician cannot solve?
In such a case the Technician would contact the contractor implementing
the Ios Project for guidance.